THE COMPANY

QUALITY ASSURANCE

At Sutherland-Schultz customer satisfaction is our number one priority. We strive to exceed your expectations through the delivery of what you want, when you want it. SSL trains our team members to excel in customer service, which is evident through the success of our many long-term customer relationships.

SSL’s quality culture fully supports our customers’ requirements for excellence, as demonstrated through our compliance and registration to ISO 9001:2000 and our HACCP certified team members.

The Sutherland-Schultz Quality Assurance policy focuses on continuous improvement. In addition, SSL intentionally seeks our client’s feedback in all aspects of project work and partnerships, throughout the work phase and during follow-up. Specifically, formal job reviews are held to document and understand client satisfaction levels. This feedback is then used to improve internal processes and ultimately strengthen the overall quality of our services.

CERTIFICATES

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ISO 9001:2000

CWB W47.1

CSA B51

ASME B31.1

ASME B31.3

ASME B31.5

HACCP